1. General Policy

Due to the custom nature of our design and development services, all sales are final unless otherwise agreed in writing.

2. Exceptions

Refunds may be considered only in the following cases:

• Project has not yet started and no work has begun
• Significant breach of contract by DezignLoop
• Mutual agreement between both parties

3. Partial Refunds

If work has already begun, we may offer a partial refund proportional to the completed deliverables minus any non-refundable deposits or expenses incurred.

4. How to Request

All refund requests must be submitted in writing via email within 7 days of payment. We will respond within 48 hours.